At  Mystylestores, operated by Marketplace Magic Private Limited, we are committed to providing a smooth and reliable shopping experience. Throughout this policy, the terms “we,” “us,” and “our” refer to Marketplace Magic Private Limited, while “you,” “your,” and “user” refer to our valued customers. By purchasing products through our website, you acknowledge and agree to the return and refund terms outlined below. If you need to return an order, the following guidelines explain the process for your convenience.

Eligibility for Returns

• Products must be unused, unwashed, and in their original condition with all tags, labels, and original packaging intact.
• Please ensure that all tags, labels, and packaging materials are returned in their original condition.
• Items that have been worn, washed, cleaned, or altered in any manner are not eligible for return.
• Return requests must be submitted within 48 hours from the date of delivery. To initiate a return, please contact our customer support team within this period.
• Products that do not meet these eligibility requirements will not be accepted for return.

How to Initiate a Return

Step 1: Submit a Return Request

Email your return request to Marketplacemagicauthorizes@gmail.com , including your Order ID and the reason for the return.

Step 2: Provide Supporting Images

If the product is damaged, defective, or incorrect, please include clear photographs showing the issue to help us process your request more efficiently.

Step 3: Follow the Return Instructions

Once your return request has been reviewed and approved, we will provide you with the necessary instructions to complete the return process.

We reserve the right to decline any return request that does not comply with the conditions outlined in this policy.

Refund Process & Timeline

After we receive your returned product, it will be inspected to verify that it meets our return eligibility requirements. Once the inspection is complete, you will be informed whether your refund request has been approved or declined. If approved, the refund will be processed to your original payment method within 5–7 business days. A confirmation email will be sent after the refund has been successfully completed.

Partial Refund Guidelines

If a returned product only partially satisfies our return requirements, such as having minor damage or missing packaging, we may issue a partial refund at our sole discretion.

Damaged, Defective, or Wrong Product

If you receive a product that is damaged, defective, or different from the item you ordered, please submit a return request within 48 hours of delivery. Kindly email us clear photographs or videos of the issue so that we can review and resolve the matter as quickly as possible.

Need Assistance?

If you have any questions or need assistance regarding returns or refunds, please contact our customer support team at Marketplacemagicauthorizes@gmail.com .

Thank you for choosing  Mystylestores. We truly value your trust and remain committed to providing you with an exceptional shopping experience.